'First of all, does your letter include the names surnames, the congregations of all these elders?'
Wow! What audacity! (Pretty soon it will be fingerprints, addresses, telephone numbers, social security numbers, blood sample)
Does "the service desk" EVER write it's names on the correspondence?
Nope! It's code! SDK:SSM (This SSM isn't even their initials, it is a code for who is working the service desk that day.)
They never put their own names on correspondence.
Where are their balls?